Return form
CAREFUL!!
Products in one or more of the following situations cannot be returned:
- 1. The original packaging of the product is damaged.
- 2. Missing cardboard label and/or original textile label.
- 3. The products have been worn and/or washed, show any other signs of use.
- 4. Items in the "underpants", "boxers", "men's swimwear" categories fall into the category of products that cannot be returned.
IMPORTANT
- It is mandatory to complete the fields marked with *.
- If the product(s) were packaged in individual boxes, please ship them in the original packaging (if you ship them in an envelope, they will arrive damaged).
- write our address on the parcel: Recipient: SC PIERA SRL - Return Department shop.piera.ro, address: 400461, Bd. Muncii no. 16, Cluj-Napoca, Cluj County
- If the products are returned due to a non-conformity found by the customer (item/color/size different from those ordered, product quality issues) all shipping costs will be borne by SC PIERA SRL, otherwise the shipping costs will be borne by the customer (the shipping cost refers to the cost paid by the customer for shipping the package from the customer to SC PIERA SRL, but also from SC PIERA SRL to the customer).